Dialogue Management for Telephone Information Systems. - Scott McGlashan; Norman M. Fraser; Nigel Gilbert; Eric Bilange; Paul Heisterkamp; Nick J. Youd (ANLP, 1992)

Dialogue Semantics for an Oral Dialogue System. - Paul Heisterkamp; Scott McGlashan; Nick J. Youd (ICSLP, 1992)

Ambiguity and uncertainty in spoken dialogue. - Paul Heisterkamp (EUROSPEECH, 1993)

Robust speech understanding. - Astrid Brietzmann; Fritz Class; Ute Ehrlich; Paul Heisterkamp; Alfred Kaltenmeier; Klaus Mecklenburg; Peter Regel-Brietzmann (ICSLP, 1994)

Natürliche Sprache - ein multimedialer Träger von Information InfoPort - ein Projekt zur Überbrückung von Medienbrüchen bei der Verarbeitung sprachlicher Information. - Thomas Bayer; Paul Heisterkamp; Klaus Mecklenburg; Peter Regel-Brietzmann; Ingrid Renz; Alfred Kaltenmeier; Ute Ehrlich (DAGM-Symposium, 1995)

Units of dialogue management: an example. - Paul Heisterkamp; Scott McGlashan (ICSLP, 1996)

Access - automated call center through speech understanding system. - Ute Ehrlich; Gerhard Hanrieder; Ludwig Hitzenberger; Paul Heisterkamp; Klaus Mecklenburg; Peter Regel-Brietzmann (EUROSPEECH, 1997)

Fly with the EAGLES: evaluation of the "ACCeSS" spoken language dialogue system. - Gerhard Hanrieder; Paul Heisterkamp; Thomas Brey (ICSLP, 1998)

Linguistic phrase spotting in a simple application spoken dialogue system. - Manuela Boros; Paul Heisterkamp (EUROSPEECH, 1999)

Issues in the Evaluation of Spoken Dialogue Systems - Experience from the ACCeSS Project. - Thomas Brey; Gerhard Hanrieder; Paul Heisterkamp; Ludwig Hitzenberger; Peter Regel-Brietzmann (LREC, 2000)

Some Notes on the Complexity of Dialogues. - Jan Alexandersson; Paul Heisterkamp (SIGDIAL Workshop, 2000)

Linguatronic: Product-Level Speech System for Mercedes-Benz Car. - Paul Heisterkamp (HLT, 2001)

"do not attempt to light with match!": some thoughts on progress and research goals in spoken dialog systems. - Paul Heisterkamp (INTERSPEECH, 2003)

Safety and operating issues for mobile human-machine interfaces. - Dirk Bühler; Sébastien Vignier; Paul Heisterkamp; Wolfgang Minker (IUI, 2003)

Intelligent dialog overcomes speech technology limitations: the SENECa example. - Wolfgang Minker; Udo Haiber; Paul Heisterkamp; Sven Scheible (IUI, 2003)

The SENECA spoken language dialogue system. - Wolfgang Minker; Udo Haiber; Paul Heisterkamp; Sven Scheible (Speech Commun., 2004)