Defining operations and maintenance in web engineering: A framework for CMS-based Web applications. - Jurriaan Souer; Paul Honders; Johan Versendaal; Sjaak Brinkkemper (ICDIM, 2007)

A Framework for Web Content Management System Operations and Maintenance. - Jurriaan Souer; Paul Honders; Johan Versendaal; Sjaak Brinkkemper (J. Digit. Inf. Manag., 2008)