User-centered design methods in practice: a survey of the state of the art. - Ji-Ye Mao; Karel Vredenburg; Paul W. Smith; Tom T. Carey (CASCON, 2001)

A survey of user-centered design practice. - Karel Vredenburg; Ji-Ye Mao; Paul W. Smith; Tom T. Carey (CHI, 2002)

Spatialized audioconferencing: what are the benefits? - Ryan Kilgore; Mark H. Chignell; Paul W. Smith (CASCON, 2003)

A Study of Collaboration in Software Design. - James Wu; T. C. Nicholas Graham; Paul W. Smith (ISESE, 2003)

User experience in the first ARISE distributed classroom. - Paul W. Smith; Kelly A. Lyons (eLearn Mag., 2004)

The state of user-centered design practice. - Ji-Ye Mao; Karel Vredenburg; Paul W. Smith; Tom T. Carey (Commun. ACM, 2005)

Customizing online education for cardiac patients. - Aleksandra Jovicic; Paul W. Smith; Mark H. Chignell (eLearn Mag., 2007)