Lessons on Measuring e-Government Satisfaction: An Experience from Surveying Government Agencies in the UK. - Paul Waller; Zahir Irani; Habin Lee; Vishanth Weerakkody (Int. J. Electron. Gov. Res., 2014)

The role of e-participation and open data in evidence-based policy decision making in local government. - Uthayasankar Sivarajah; Vishanth Weerakkody; Paul Waller; Habin Lee; Zahir Irani; Youngseok Choi; R. Morgan; Yuri Glikman (J. Organ. Comput. Electron. Commer., 2016)

Co-Production and Co-Creation in Public Services: Resolving Confusion and Contradictions. - Paul Waller (Int. J. Electron. Gov. Res., 2017)