Hypertext and Expert Systems: The Possibilities for Integration. - Pauline A. Smith; John R. Wilson (Interact. Comput., 1993)

Towards a Practical Measure of Hypertext Usability. - Pauline A. Smith (Interact. Comput., 1996)

Virtual hierarchies and virtual networks: some lessons from hypermedia usability research applied to the World Wide Web. - Pauline A. Smith; I. A. Newman; L. M. Parks (Int. J. Hum. Comput. Stud., 1997)