Management Information or Trompe L'Oeil? Resistance to Workplace Surveillance. - Elaine H. Ferneley; Pauline Sobreperez; Jason Stevens (PACIS, 2004)

Knowledge Management and the Contested Ground of the 'Professional' within a Professionalised Call Centre. - Elaine H. Ferneley; Pauline Sobreperez; Francis A. Wilson (PACIS, 2004)

Tricks or Trompe L'Oeil? An Examination Workplace Resistance in an Information Rich Managerial Environment. - Pauline Sobreperez; Elaine H. Ferneley; Francis A. Wilson (ECIS, 2005)