Architecture for transparent helpdesk system with multimodal presence. - Leonel Morgado; Paulo Reis; Fausto de Carvalho; Tiago Ribeiro 002; Pedro Mestre; Carlos Serôdio (SOCA, 2010)

Merging SaaS Products In A User-Centered Way - A Case Study of Overleaf and ShareLaTeX. - Paulo Reis; John D. Lees-Miller; Sven Laqua (CHI Extended Abstracts, 2021)