The influence of technology readiness on satisfaction and behavioral intentions toward self-service technologies. - Jiun-Sheng Chris Lin; Pei-Ling Hsieh (Comput. Hum. Behav., 2007)

Why e-Return Services Fail: A Psychological Contract Violation Approach. - Pei-Ling Hsieh (Cyberpsychology Behav. Soc. Netw., 2012)

Age Difference in Recognition of Emoticons. - Kun-An Hsiao; Pei-Ling Hsieh (HCI (13), 2014)

Encounters in an Online Brand Community: Development and Validation of a Metric for Value Co-Creation by Customers. - Pei-Ling Hsieh (Cyberpsychology Behav. Soc. Netw., 2015)