Innovation Patterns in KIBS Organizations: A Case Study of Finnish Technical Engineering Industry. - Ville Ojanen; Pekka Salmi; Marko Torkkeli (HICSS, 2007)

New product creation process of KIBS firms: a case study. - Pekka Salmi; Marko Torkkeli; Ville Ojanen; Olli-Pekka Hilmola (Int. J. Serv. Stand., 2008)