Managing the "Fuzzy front end" of open digital service innovation in the public sector: A methodology. - Mary Tate; Ivano Bongiovanni; Marek Kowalkiewicz; Peter Townson (Int. J. Inf. Manag., 2018)

Transforming public records management: Six key insights. - Paula Dootson; Mary Tate; Kevin C. Desouza; Peter Townson (J. Assoc. Inf. Sci. Technol., 2021)