Internet Banking Service Quality, Customer Satisfaction and Customer Loyalty: The Case of Vietnam. - Long Pham; Phan Dien Vy (Int. J. Strateg. Decis. Sci., 2016)

Customers' Perceived Value, Satisfaction, and Loyalty in Online Securities Trading: Do Moderating Effects of Technology Readiness Matter? - Phan Dien Vy; Thang Dinh; Lam Trong Vu; Long Pham (Int. J. E Serv. Mob. Appl., 2022)