Panel: Where Should the Intelligence in Intelligent Interfaces be Placed? - Thomas Kaczmarek; Robert Neches; John Seely Brown; Phil Hayes; Thomas W. Malone; Dic Waters; Robert Wilensky; Mike Williams (AAAI, 1986)

Expert Systems and Hypertext. - Michael Bieber; Steven Feiner; Mark E. Frisse; Phil Hayes; Gerri Peper; Walt Scacchi (Hypertext, 1989)

Towards an Integrated Maintenance Advisor. - Phil Hayes; Jeff Pepper (Hypertext, 1989)

Knowledge-Based systems for the information industry. - Phil Hayes (IEEE Expert, 1993)

NameFinder: Software that finds Names in Text. - Phil Hayes (RIAO, 1994)

Aligning mySAP.com with the future logistics enterprise. - Thomas R. Gulledge; Phil Hayes; Alexander Lotterer; Georg Simon (J. Enterp. Inf. Manag., 2004)