TechWriters: the next generation. - Phyllis S. Galt; Susan B. Jones (SIGDOC, 1991)

Information sharing (solution session): collaborating across the networks. - Phyllis S. Galt; Susan B. Jones (SIGDOC, 1993)

Core technology training evolves. - Jeff Pankin; Mary Ellen Bushnell; Phyllis S. Galt (SIGUCCS, 1997)