Do Mobile CRM Services Appeal to Loyalty Program Customers? - Veronica Liljander; Pia Polsa; Kim Forsberg (Int. J. E Bus. Res., 2007)

Discovering Collaborative and Inclusive Solutions to Co-create Multidimensional Value in Cross-sector Collaboration. - Vilma Vuori; Sanne Bor; Pia Polsa; Jonna Käpylä; Nina Helander (KMIS, 2019)