The "Services to Enterprise Project" - An Experience of Data Quality Improvement in Italian Public Administration. - Monica Scannapieco; Carlo Batini; Pietro Aimetti; Claudio Gagliardi (ICIQ, 2002)

The Service to Businesses Project: Improving Government-to-Business Relationships in Italy. - Marco Bertoletti; Paolo Missier; Monica Scannapieco; Pietro Aimetti; Carlo Batini (EGOV, 2003)