Is there a rationale for services R&D and innovation policies? - Pim den Hertog; Luis Rubalcaba; Jeroen Segers (Int. J. Serv. Technol. Manag., 2008)

Does ICT Policy Improve Interorganisational ICT for SMEs? A Dutch Policy Evaluation Study. - Marijn G. A. Plomp; Ronald S. Batenburg; Pim den Hertog (Bled eConference, 2011)