Empowering users: Cultures and conflicts from social informatics perspectives (SIG USE). - Barbara M. Wildemuth; Kristin R. Eschenfelder; Brendan Luyt; Pnina Shachaf; Noriko Hara; Bin Li (ASIST, 2004)

The moral legitimacy of intellectual property and copyright as policy and code: Librarians, pirates, and the myth of the intellectual commons. - Randall B. Kemp; Pnina Shachaf; Kenneth Einar Himma; Cavinda Caldera; Kathryn Clodfelter (ASIST, 2005)

Cross-cultural analysis of virtual reference. - R. David Lankes; Pnina Shachaf; Noriko Hara; Lokman I. Meho; Nahyun Kwon; Bin Li; Yukiko Sakai (ASIST, 2005)

Media selection theory for global virtual teams. - Pnina Shachaf; Noriko Hara (AMCIS, 2006)

Beneath the Wires: E-services equality. - Pnina Shachaf; Sarah M. Horowitz (AMCIS, 2006)

Knowledge sharing in online communities of practice: Digital trends. - Noriko Hara; Pnina Shachaf; Thomas Haigh; Thomas P. Mackey; Robert J. Sandusky; Elisabeth Davenport (ASIST, 2006)

Anarchists, pirates, ideologists, and disasters: New digital trends and their impacts. - Pnina Shachaf; Noriko Hara; Kristin R. Eschenfelder; Abby Goodrum; Lori Cooke Scott; Kalpana Shankar; Muzaffer Özakça; Alice Robbin (ASIST, 2006)

Web 2.0: A Social Informatics Perspective. - Jonathan P. Allen; Howard Rosenbaum; Pnina Shachaf (AMCIS, 2007)

Understanding information work in large scale social content creation systems. - Phoebe Ayers; Dan Cosley; Noriko Hara; Pnina Shachaf; Linda C. Smith; Besiki Stvilia; Michael B. Twidale (ASIST, 2007)

Social computing as co-created experience. - Rich Gazan; Pnina Shachaf; Karine Barzilai-Nahon; Kalpana Shankar; Shaowen Bardzell (ASIST, 2007)

Wiki a la carte: Understanding participation behaviors. - Pnina Shachaf; Noriko Hara; Curtis J. Bonk; Thomas P. Mackey; Bradley M. Hemminger; Besiki Stvilia; Howard Rosenbaum (ASIST, 2007)

E-Quality and E-Service Equality. - Pnina Shachaf; Shannon M. Oltmann (HICSS, 2007)

Behavioral complexity theory of media selection: a proposed theory for global virtual teams. - Pnina Shachaf; Noriko Hara (J. Inf. Sci., 2007)

Global perspective on Wikipedia research. - Pnina Shachaf; Noriko Hara; Susan Herring; Ewa Callahan; Paul Solomon; Besiki Stvilia; Sorin Adam Matei (ASIST, 2008)

Cultural diversity and information and communication technology impacts on global virtual teams: An exploratory study. - Pnina Shachaf (Inf. Manag., 2008)

Service equality in virtual reference. - Pnina Shachaf; Shannon M. Oltmann; Sarah M. Horowitz (J. Assoc. Inf. Sci. Technol., 2008)

Cross-Cultural Analysis of the Wikipedia Community. - Noriko Hara; Pnina Shachaf (AMCIS, 2009)

Social reference and digital reference: Online question answering practices in two diverse communities. - Pnina Shachaf; Howard Rosenbaum; Eileen G. Abels; Marie L. Radford; Lynn Silipigni Connaway; Rich Gazan; Chirag Shah 001 (ASIST, 2009)

The paradox of expertise: is the Wikipedia Reference Desk as good as your library? - Pnina Shachaf (J. Documentation, 2009)

Online communities of practice typology revisited. - Noriko Hara; Pnina Shachaf; Sharon Stoerger (J. Inf. Sci., 2009)

A structuration approach to online communities of practice. - Howard Rosenbaum; Pnina Shachaf (AMCIS, 2010)

Answer Reliability on Q&A Sites. - Pnina Shachaf (AMCIS, 2010)

Authority and trust in information. - Jens-Erik Mai; Don Fallis; Melanie Feinberg; Soo Young Rieh; Pnina Shachaf (ASIST, 2010)

Cross-cultural analysis of the Wikipedia community. - Noriko Hara; Pnina Shachaf; Khe Foon Hew (J. Assoc. Inf. Sci. Technol., 2010)

A structuration approach to online communities of practice: The case of Q&A communities. - Howard Rosenbaum; Pnina Shachaf (J. Assoc. Inf. Sci. Technol., 2010)

Beyond vandalism: Wikipedia trolls. - Pnina Shachaf; Noriko Hara (J. Inf. Sci., 2010)