Examining the determinants of the count of customer reviews in peer-to-peer home-sharing platforms using clustering and count regression techniques. - Baidyanath Biswas; Pooja Sengupta; Dwaipayan Chatterjee (Decis. Support Syst., 2020)

A critical assessment of consumer reviews: A hybrid NLP-based methodology. - Baidyanath Biswas; Pooja Sengupta; Ajay Kumar; Dursun Delen; Shivam Gupta 001 (Decis. Support Syst., 2022)

Your reviews or mine? Exploring the determinants of "perceived helpfulness" of online reviews: a cross-cultural study. - Baidyanath Biswas; Pooja Sengupta; Boudhayan Ganguly (Electron. Mark., 2022)

Psychological factors affecting social media usage: A U&G theory perspective. - Ananya Hadadi Raghavendra; Sreevatsa Bellary; Pooja Sengupta; Pradip Kumar Bala; Arindam Mukherjee 002 (AMCIS, 2023)