Inform, Explain, or Control: Techniques to Adjust End-User Performance Expectations for a Conversational Agent Facilitating Group Chat Discussions. - Hyo Jin Do; Ha Kyung Kong; Pooja Tetali; Karrie Karahalios; Brian P. Bailey (Proc. ACM Hum. Comput. Interact., 2023)

To Err is AI: Imperfect Interventions and Repair in a Conversational Agent Facilitating Group Chat Discussions. - Hyo Jin Do; Ha Kyung Kong; Pooja Tetali; Jaewook Lee 005; Brian P. Bailey (Proc. ACM Hum. Comput. Interact., 2023)