Doing Well by Doing Good: Improving Retail Store Performance with Responsible Scheduling Practices at the Gap, Inc. - Saravanan Kesavan; Susan J. Lambert; Joan C. Williams; Pradeep K. Pendem (Manag. Sci., 2022)

The Microstructure of Work: Understanding Productivity Benefits and Costs of Interruptions. - Pradeep K. Pendem; Paul I. Green Jr.; Bradley R. Staats (Manuf. Serv. Oper. Manag., 2022)

Logistics Performance, Ratings, and Its Impact on Customer Purchasing Behavior and Sales in E-Commerce Platforms. - Vinayak Deshpande; Pradeep K. Pendem (Manuf. Serv. Oper. Manag., 2023)