Smart Cities and Associated Risks: Technical v/s Non-technical Perspective. - Priyanka Singh 005; Markus Helfert (CHIRA, 2019)

Smart City Development: Positioning Citizens in the Service Life Cycle (Citizens as Primary Customer). - Priyanka Singh 005; Fiona Lynch; Markus Helfert (CHIRA, 2020)

Role of Citizens in the Development of Smart Cities: Benefit of Citizen's Feedback for Improving Quality of Service. - Priyanka Singh 005; Fiona Lynch; Markus Helfert (SMARTGREENS, 2021)

Analysis of Citizen's Feedback from the Lens of Smart City Framework: A Case Study Based Approach. - Priyanka Singh 005; Fiona Lynch; Markus Helfert (SMARTGREENS/VEHITS (Selected Papers), 2021)

Improving Data Value and its Influence on Decision Making through Better Data Frameworks and Management. - Mansoor Ahmed; Claudia Roessing; Priyanka Singh 005; Gabriel Hogan; Markus Helfert (PoEM Companion, 2024)