What Evidence Matters? A randomized field trial of Cognitive Tutor Algebra I. - Steven Ritter 001; Jonna Kulikowich; Pui-Wa Lei; Christy L. McGuire; Pat Morgan (ICCE, 2007)

Knowledge Management in Service Encounters: Impact on Customers' Satisfaction Evaluations. - Priyanko Guchait; Karthik Namasivayam; Pui-Wa Lei (J. Knowl. Manag., 2011)

High-fidelity implementation of web-based intelligent tutoring system improves fourth and fifth graders content area reading comprehension. - Kausalai Kay Wijekumar; Bonnie J. F. Meyer; Pui-Wa Lei (Comput. Educ., 2013)