Event Co-reference Disambiguation with Enhanced Semantics of Multi-layer Attention. - Fei Li; Yanyan Wang; Yuan Zhou; Qiangzhong Feng; Kuang Xu; Xiang-Yang Li 001 (BigCom, 2022)

Customer Service Hot event Discovery Based on Dynamic Dialogue Embedding. - Fei Li; Yanyan Wang; Ying Feng; Qiangzhong Feng; Yuan Zhou; Dexuan Wang (CACML, 2023)

Base Station Traffic Prediction based on Feature Selection and Stacking Ensemble Learning. - Long Zhao; Youzhi Huang; Yanyan Wang; Yin Xu; Qiangzhong Feng; Enhong Chen (CNIOT, 2023)

EMRModel: A Large Language Model for Extracting Medical Consultation Dialogues into Structured Medical Records. - Shuguang Zhao; Qiangzhong Feng; Zhiyang He; Peipei Sun; Yingying Wang; Xiaodong Tao; Xiaoliang Lu; Mei Cheng; Xinyue Wu; Yanyan Wang; Wei Liang (CoRR, 2025)

Performance evaluations of large language models for customer service. - Fei Li; Yanyan Wang; Yin Xu; Shiling Wang; Junli Liang; Zhengyi Chen; Wenrui Liu; Qiangzhong Feng; Ticheng Duan; Youzhi Huang; Qi Song; Xiangyang Li (Int. J. Mach. Learn. Cybern., 2025)