Patients' Use of Social Media Improves Doctor-patient Relationship and Patient Wellbeing: Evidence from a Natural Experiment in China. - Xiaoxiao Liu; Qianqian Ben Liu; Xitong Guo (ICIS, 2016)

The Dark Side of Reviews: The Swaying Effects of Online Product Reviews on Attribute Preference Construction. - Qianqian Ben Liu; Elena Karahanna (MIS Q., 2017)

Capitalizing on Health Information Technology to Enable Advantage in U.S. Hospitals. - Elena Karahanna; Adela J. Chen; Qianqian Ben Liu; Christina I. Serrano (MIS Q., 2019)

The Effects of Participating in a Physician-Driven Online Health Community in Managing Chronic Disease: Evidence from Two Natural Experiments. - Qianqian Ben Liu; Xiaoxiao Liu; Xitong Guo (MIS Q., 2020)

Investigating patients' adoption of online medical advice. - Bangan Wu; Qianqian Ben Liu; Xitong Guo; Chen Yang (Decis. Support Syst., 2024)