Accountability Centered Approach to Business Process Reengineering. - Mitchell M. Tseng; Chuan-Jun Su; Qinhai Ma (HICSS (4), 1998)

Mapping customers' service experience for operations improvement. - Mitchell M. Tseng; Qinhai Ma; Chuan-Jun Su (Bus. Process. Manag. J., 1999)

Generic Bill-of-Materials-and-Operations for High-Variety Production Management. - Jianxin Jiao; Mitchell M. Tseng; Qinhai Ma; Yi Zou (Concurr. Eng. Res. Appl., 2000)

BPR-based information systems planning for e-logistics: a case study. - Jianxin Jiao; Alan Chee Guan Lee; Kee Min Chin; Chia Shian Chang; Qinhai Ma (Int. J. Serv. Technol. Manag., 2003)

Customer social norm attribute of services: why does it matter and how do we deal with it? - Qinhai Ma; Ruping Liu; Zhengdan Liu (Int. J. Serv. Technol. Manag., 2009)

Exploration of SARS-CoV-2 3CLpro Inhibitors by Virtual Screening Methods, FRET Detection, and CPE Assay. - Jun Zhao; Qinhai Ma; Baoyue Zhang; Pengfei Guo; Zhe Wang; Yi Liu; Minsi Meng; Ailin Liu; Zifeng Yang; Guanhua Du (J. Chem. Inf. Model., 2021)

Correction to "Exploration of SARS-CoV-2 3CLpro Inhibitors by Virtual Screening Methods, FRET Detection, and CPE Assay". - Jun Zhao; Qinhai Ma; Baoyue Zhang; Pengfei Guo; Zhe Wang; Yi Liu; Minsi Meng; Ailin Liu; Zifeng Yang; Guanhua Du (J. Chem. Inf. Model., 2024)

The effect of social media fatigue on compulsive buying. - Mengyi Li; Qinhai Ma (Behav. Inf. Technol., 2025)