AI on My Shoulder: Supporting Emotional Labor in Front-Office Roles with an LLM-based Empathetic Coworker. - Vedant Das Swain; Qiuyue "Joy" Zhong; Jash Rajesh Parekh; Yechan Jeon; Roy Zimmermann; Mary P. Czerwinski; Jina Suh; Varun Mishra 001; Koustuv Saha; Javier Hernandez (CHI, 2025)