U-TEL: A Tool for Eliciting User Task Models from Domain Experts. - R. Chung-Man Tam; David Maulsby; Angel R. Puerta (IUI, 1998)

Speech Interaction with Graphical User Interfaces. - Dan R. Olsen Jr.; Scott E. Hudson; R. Chung-Man Tam; Genevieve Conaty; Matthew Phelps; Jeremy M. Heiner (INTERACT, 2001)