AskERIC and the virtual library: lessons for emerging digital libraries. - R. David Lankes (Internet Res., 1995)

Developing a mission for the National Education Network: The challenge of seamless access. - R. David Lankes; Stuart A. Sutton (Gov. Inf. Q., 1999)

Grabbing ERIC by the tail: Introducing the ERIC commissioned papers. - R. David Lankes (Gov. Inf. Q., 2001)

Integrating expertise into the NSDL: putting a human face on the digital library. - Jeffrey Pomerantz; R. David Lankes (JCDL, 2002)

Taxonomies for Automated Question Triage in Digital Reference. - Jeffrey Pomerantz; R. David Lankes (JCDL, 2003)

Current State of Digital Reference in Primary and Secondary Education. - R. David Lankes (D Lib Mag., 2003)

Cost, Statistics, Measures, and Standards for Digital Reference Services: A Preliminary View. - R. David Lankes; Melissa R. Gross; Charles R. McClure (Libr. Trends, 2003)

Reference services and knowledge bases: When is help helpful? - Julie Arnold; Peter Armenti; Boris Katz; Scott Nicholson; R. David Lankes (ASIST, 2004)

The current state of digital reference: validation of a general digital reference model through a survey of digital reference services. - Jeffrey Pomerantz; Scott Nicholson; Yvonne Belanger; R. David Lankes (Inf. Process. Manag., 2004)

The digital reference research agenda. - R. David Lankes (J. Assoc. Inf. Sci. Technol., 2004)

Cross-cultural analysis of virtual reference. - R. David Lankes; Pnina Shachaf; Noriko Hara; Lokman I. Meho; Nahyun Kwon; Bin Li; Yukiko Sakai (ASIST, 2005)

Creating the infrastructure for collaboration between digital reference services and researchers: the digital reference electronic warehouse (DREW) project. - Scott Nicholson; R. David Lankes (JCDL, 2005)

Reference Extract: Extending the Reach of Digital Reference through Collaborative Data Warehousing. - R. David Lankes; Scott Nicholson (Bull. IEEE Tech. Comm. Digit. Libr., 2005)

Participatory networks: the library as conversation. - R. David Lankes; Joanne Silverstein; Scott Nicholson; Todd E. Marshall (Inf. Res., 2007)

Credibility on the internet: shifting from authority to reliability. - R. David Lankes (J. Documentation, 2008)

New Concepts in Digital Reference - R. David Lankes (Morgan & Claypool Publishers, 2009)

The Innovation Agenda. - Scott Walter; R. David Lankes (Coll. Res. Libr., 2015)

Don't Call It Apprenticeships: Teaching Libraries in Library Science Education. - R. David Lankes (Libr. Trends, 2024)