Re-Inventing the Helpdesk. Again. In Five Weeks or Less. - R. Kevin Chapman (SIGUCCS, 2015)

Trading Places: An Exchange Of (Human) Resources. - R. Kevin Chapman; Eric Handler (SIGUCCS, 2018)

Be Careful what you Wish for. - R. Kevin Chapman (SIGUCCS, 2019)

Mental Health in the IT Workplace. - R. Kevin Chapman (SIGUCCS, 2019)

Slacking On: Organizing 50 Student Staff Remotely. - R. Kevin Chapman (SIGUCCS, 2021)

Too Much Too Soon vs Too Little Too Late. - R. Kevin Chapman (SIGUCCS, 2021)

Mental Health in the Workplace: A Continuing Conversation. - R. Kevin Chapman; Max Cohen; Beth Lynn Nolen (SIGUCCS, 2021)

Mental Health in the Workplace: A Continuing Conversation. - R. Kevin Chapman (SIGUCCS, 2022)

Rejoining the Team I Never Left. - R. Kevin Chapman (SIGUCCS, 2023)