An innovative proposal to increase the efficacy of the Automated Teller Machine using mobile banking. - R. Muthu Kumar; G. Varaprasad 002; Rajagopalan Sridharan (IHCI, 2012)

An Empirical Study to Identify the Factors Influencing the Customer Satisfaction of ATMs in India. - R. Muthu Kumar; G. Varaprasad 002; Rajagopalan Sridharan; Anandakuttan B. Unnithan (Int. J. Strateg. Decis. Sci., 2013)

Review of e-customer Loyalty in Internet Banking. - R. Muthu Kumar; Lalitha Ramakrishnan; Csg Krishnamacharyulu (Webology, 2021)