What is the impact of service quality on customers' satisfaction during COVID-19 outbreak? New findings from online reviews analysis. - Mehrbakhsh Nilashi; Rabab Ali Abumalloh; Abdullah Alghamdi; Behrouz Minaei-Bidgoli; Abdulaziz A. Alsulami; Mohammed I. Thanoon; Shahla Asadi; Sarminah Samad (Telematics Informatics, 2021)

Recommendation agents and information sharing through social media for coronavirus outbreak. - Mehrbakhsh Nilashi; Shahla Asadi; Behrouz Minaei-Bidgoli; Rabab Ali Abumalloh; Sarminah Samad; Fahad Ghabban; Ali Ahani (Telematics Informatics, 2021)

What Factors Influence Students Satisfaction in Massive Open Online Courses? Findings from User-Generated Content Using Educational Data Mining. - Mehrbakhsh Nilashi; Rabab Ali Abumalloh; Masoumeh Zibarzani; Sarminah Samad; Waleed Abdu Zogaan; Muhammed Yousoof Ismail; Saidatulakmal Mohd; Noor Adelyna Mohammed Akib (Educ. Inf. Technol., 2022)

Evaluation of Factors to Respond to the COVID-19 Pandemic Using DEMATEL and Fuzzy Rule-Based Techniques. - Shahla Asadi; Mehrbakhsh Nilashi; Rabab Ali Abumalloh; Sarminah Samad; Ali Ahani; Fahad Ghabban; Salma Yasmin Mohd Yusuf; Eko Supriyanto (Int. J. Fuzzy Syst., 2022)

What is the impact of eWOM in social network sites on travel decision-making during the COVID-19 outbreak? A two-stage methodology. - Mehrbakhsh Nilashi; Rabab Ali Abumalloh; Mesfer Alrizq; Abdullah Alghamdi; Sarminah Samad; Ahmed H. Almulihi; Maha M. Althobaiti; Muhammed Yousoof Ismail; Saidatulakmal Mohd (Telematics Informatics, 2022)

COVID-19 and sustainable development goals: A bibliometric analysis and SWOT analysis in Malaysian context. - Mehrbakhsh Nilashi; Rabab Ali Abumalloh; Saidatulakmal Mohd; Sharifah Nurlaili Farhana Syed Azhar; Sarminah Samad; Ha Hang Thi; Omar A. Alghamdi; Abdullah Alghamdi (Telematics Informatics, 2023)

The impact of multi-criteria ratings in social networking sites on the performance of online recommendation agents. - Mehrbakhsh Nilashi; Rabab Ali Abumalloh; Sarminah Samad; Behrouz Minaei-Bidgoli; Ha Hang Thi; Omar A. Alghamdi; Muhammed Yousoof Ismail; Hossein Ahmadi (Telematics Informatics, 2023)

Early diagnosis of Parkinson's disease: A combined method using deep learning and neuro-fuzzy techniques. - Mehrbakhsh Nilashi; Rabab Ali Abumalloh; Salma Yasmin Mohd Yusuf; Ha Hang Thi; Mohammad Alsulami; Hamad Ali Abosaq; Sultan Alyami; Abdullah Alghamdi (Comput. Biol. Chem., 2023)

Big social data analysis for impact of food quality on travelers' satisfaction in eco-friendly hotels. - Mehrbakhsh Nilashi; Rabab Ali Abumalloh; Ahmed H. Almulihi; Mesfer Alrizq; Abdullah Alghamdi; Muhammed Yousoof Ismail; Abul Bashar; Waleed Abdu Zogaan; Shahla Asadi (ICT Express, 2023)

Exploring the Intent-Behavior Gap in Social Media Advocacy for Gender Equality and Social Inclusion. - Rabab Ali Abumalloh; Osama Halabi; Asmaa Alfadala; Raian Ali (BESC, 2024)

User correction against the violation of gender equality and social inclusion on social media? The role of the perceived sense of power, social inclusion, and social exclusion. - Rabab Ali Abumalloh; Osama Halabi; Wahiba Abu-Ras; Raian Ali (GoodIT, 2024)

Empathy vs Reluctance to Challenge Misinformation: The Mediating Role of Relationship Costs, Perspective Taking, and Need for Cognition. - Rabab Ali Abumalloh; Selin Gurgun; Muaadh Noman; Keith Phalp; Osama Halabi; Vasilis Katos; Raian Ali (RCIS (1), 2024)

Accuracy Analysis of Type-2 Fuzzy System in Predicting Parkinson's Disease Using Biomedical Voice Measures. - Mehrbakhsh Nilashi; Rabab Ali Abumalloh; Hossein Ahmadi; Sarminah Samad; Sultan Alyami; Abdullah Alghamdi; Mesfer Alrizq; Salma Yasmin Mohd Yusuf (Int. J. Fuzzy Syst., 2024)

The adoption of metaverse in the retail industry and its impact on sustainable competitive advantage: moderating impact of sustainability commitment. - Rabab Ali Abumalloh; Mehrbakhsh Nilashi; Keng-Boon Ooi; Garry Wei-Han Tan; Tat Huei Cham; Yogesh K. Dwivedi; Laurie Hughes (Ann. Oper. Res., 2024)

Leveraging Biometric Measurements in Virtual Reality for Improving Public Speaking Skills. - Osama Halabi; Rabab Ali Abumalloh; Ghazi Eldawi; Omar Amin; Karim Zayed (XR (3), 2025)

Gamified vs. Non-Gamified Language Learning: The Role of Working Memory and Gaming Disorder. - Areej Babiker; Sameha Alshakhsi; Rabab Ali Abumalloh; Ala Yankouskaya; Dena Al-Thani; Magnus Liebherr; Raian Ali (PERSUASIVE, 2025)

The relationship between technology trust and behavioral intention to use Metaverse in baby monitoring systems' design: Stimulus-Organism-Response (SOR) theory. - Rabab Ali Abumalloh; Osama Halabi; Mehrbakhsh Nilashi (Entertain. Comput., 2025)

i-TAM: A model for immersive technology acceptance. - Mehrbakhsh Nilashi; Rabab Ali Abumalloh (Educ. Inf. Technol., 2025)

How can big data and predictive analytics impact the performance and competitive advantage of the food waste and recycling industry? - Mehrbakhsh Nilashi; Abdullah M. Baabdullah; Rabab Ali Abumalloh; Keng-Boon Ooi; Garry Wei-Han Tan; Mihalis Giannakis; Yogesh K. Dwivedi (Ann. Oper. Res., 2025)

Analysis of social data for accuracy improvement of collaborative filtering in MOOCs using text mining and deep learning techniques. - Abdullah Alghamdi; Mehrbakhsh Nilashi; Rabab Ali Abumalloh; Hossein Ahmadi; Mesfer Alrizq; Sultan Alyami (Discov. Comput., 2025)