The channel expansion problem in layout design. - Rachel R. Chen; Yoji Kajitani (DAC, 1984)

Efficient Auction Mechanisms for Supply Chain Procurement. - Rachel R. Chen; Robin O. Roundy; Rachel Q. Zhang; Ganesh Janakiraman (Manag. Sci., 2005)

Research Note - Should Captive Sardines Be Compensated? Serving Customers in a Confined Zone. - Rachel R. Chen; Eitan Gerstner; Yinghui (Catherine) Yang (Mark. Sci., 2009)

A Comparison of Traditional and Open-Access Policies for Appointment Scheduling. - Lawrence W. Robinson; Rachel R. Chen (Manuf. Serv. Oper. Manag., 2010)

The equivalence of uniform and Shapley value-based cost allocations in a specific game. - Rachel R. Chen; Shuya Yin (Oper. Res. Lett., 2010)

Estimating the Implied Value of the Customer's Waiting Time. - Lawrence W. Robinson; Rachel R. Chen (Manuf. Serv. Oper. Manag., 2011)

The benefit of information asymmetry: When to sell to informed customers? - Hemant K. Bhargava; Rachel R. Chen (Decis. Support Syst., 2012)

Customer Bill of Rights Under No-Fault Service Failure: Confinement and Compensation. - Rachel R. Chen; Eitan Gerstner; Yinghui (Catherine) Yang (Mark. Sci., 2012)

Opaque Distribution Channels for Competing Service Providers: Posted Price vs. Name-Your-Own-Price Mechanisms. - Rachel R. Chen; Esther Gal-Or; Paolo Roma (Oper. Res., 2014)

Reward-Based Crowdfunding Campaigns: Informational Value and Access to Venture Capital. - Paolo Roma; Esther Gal-Or; Rachel R. Chen (Inf. Syst. Res., 2018)

Note: The Value and Cost of the Customer's Waiting Time. - Rachel R. Chen; Subodha Kumar; Jaya Singhal; Kalyan Singhal (Manuf. Serv. Oper. Manag., 2021)

Strategic fit revelation with advertising. - Shiming Deng; Rachel R. Chen; Lingli Wu (Decis. Support Syst., 2024)