AGILIPO: Embedding Social Software Features into Business Process Tools. - António Rito Silva; Rachid Meziani; Rodrigo Magalhães 001; David Martinho; Ademar Aguiar; Nuno Flores (Business Process Management Workshops, 2009)

e-government: ITIL-based service management case study. - Rachid Meziani; Imad Saleh (iiWAS, 2010)

Empowering business process users through a pragmatic approach: A case study. - Rachid Meziani (ICMCS, 2014)