Knowledge Graphs for Public Service Description: Τhe Case of Getting a Passport in Greece. - Rafail Promikyridis; Efthimios Tambouris (EMCIS, 2020)

Integration of chatbots with Knowledge Graphs in eGovernment: The case of Getting a Passport. - Georgios Patsoulis; Rafail Promikyridis; Efthimios Tambouris (PCI, 2021)

Using Knowledge Graphs to provide public service information. - Rafail Promikyridis; Efthimios Tambouris (DG.O, 2022)

Enhancing Core Public Service Vocabulary to Enable Public Service Personalization. - Alexandros Gerontas; Dimitris Zeginis; Rafail Promikyridis; Marin Andros; Efthimios Tambouris; Vibor Cipan; Konstantinos A. Tarabanis (Inf., 2022)

On the use of Chatbots and Knowledge Graphs for Public Service information provision based on Life Events: The case of Travelling Abroad (short paper). - Efsevia Bartza; Rafail Promikyridis; Efthimios Tambouris (EGOV-CeDEM-ePart-*, 2023)

Accessible Dialog System for Public Service Information Provision: The Case of Transportation Card for the Disabled. - Elisavet Ampatzidou; Evmorfia Elpida Dasyra; Rafail Promikyridis; Efthimios Tambouris (PCI, 2023)

Towards exploiting BPMN and DMN in public service modeling. - Theocharis Tavantzis; Rafail Promikyridis; Efthimios Tambouris (PCI, 2023)

Using the EU Big Data Test Infrastructure to Publish MITOS Public Service Descriptions as Linked Open Data (short paper). - Efthimios Tambouris; Dimitris Zeginis; Georgios Matziaras; Nikolaos Stefanidis; Rafail Promikyridis; Konstantinos A. Tarabanis; Konstantinos Doutsos Oikonomou; Iraklis Varlamis; Maria Claudia Bodino (EGOV-CeDEM-ePart-*, 2024)

Legal and Ethical Issues Arising from the Use of Chatbots in Public Administration. - Eirini Ioannidou; Rafail Promikyridis; Efthimios Tambouris (PCI, 2024)

The Use of Artificial Intelligence in eParticipation: Mapping Current Research. - Zisis Vasilakopoulos; Theocharis Tavantzis; Rafail Promikyridis; Efthimios Tambouris (Future Internet, 2024)

Review of AI Features to Support Mass Deliberations. - Dimitris Zeginis; Christos-Fanourios Patsouras; Rafail Promikyridis; Efthimios Tambouris; Konstantinos A. Tarabanis (EGOV, 2025)