Behavioral Aspects and Collaboration Technologies for Process Innovation: A Grounded Theory Approach. - Raghuvira Rayalu (AMCIS, 2005)

Assessing User Satisfaction of E-Government Services: Development and Testing of Quality-in-Use Satisfaction with Advanced Traveler Information Systems (ATIS). - Thomas A. Horan; Tarun Abhichandani; Raghuvira Rayalu (HICSS, 2006)