Designing a collaborative virtual environment for introducing pupils to complex subject matter. - Ragnhild Halvorsrud; Simen Hagen (NordiCHI, 2004)

How do the elderly talk to a natural language call routing system? - Knut Kvale; Ragnhild Halvorsrud (INTERSPEECH, 2008)

Applying AmI Technologies to Crisis Management - Workshop at AmI2012. - Monica Divitini; Babak A. Farshchian; Jacqueline Floch; Ragnhild Halvorsrud; Simone Mora; Michael E. Stiso (AmI, 2012)

Inter-organizational collaboration structures during emergency response: A case study. - Aslak Wegner Eide; Ida Maria Haugstveit; Ragnhild Halvorsrud; María Borén (ISCRAM, 2013)

Building a flexible common operational picture to support situation awareness in crisis management. - Michael E. Stiso; Aslak Wegner Eide; Ragnhild Halvorsrud; Erik G. Nilsson; Jan Håvard Skjetne (ISCRAM, 2013)

Peripheral Response: Microblogging During the 22/7/2011 Norway Attacks. - Sung-Yueh Perng; Monika Büscher; Lisa Wood 001; Ragnhild Halvorsrud; Michael E. Stiso; Leonardo Ramirez; Amro Al-Akkad (Int. J. Inf. Syst. Crisis Response Manag., 2013)

Evaluation of a modelling language for customer journeys. - Ragnhild Halvorsrud; Ida Maria Haugstveit; Antoine Pultier (VL/HCC, 2016)

Involving Users in the Design of Sharing Economy Services. - Asbjørn Følstad; Dimitra Chasanidou; Ida Maria Haugstveit; Ragnhild Halvorsrud (INSCI, 2017)

Customer journey heatmaps: a wake-up call. - Roger von Zernichow; Marita Skjuve; Ragnhild Halvorsrud (NordiCHI, 2018)

Communicating Service Offers in a Conversational User Interface: An Exploratory Study of User Preferences in Chatbot Interaction. - Asbjørn Følstad; Ragnhild Halvorsrud (OZCHI, 2020)

Smart Journey Mining for Improved Service Quality. - Ragnhild Halvorsrud; Felix Mannhardt; Einar Broch Johnsen; Silvia Lizeth Tapia Tarifa (SCC, 2021)

It's Not My Problem: How Healthcare Models Relate to SME Cybersecurity Awareness. - John Brian Pickering; Costas Boletsis; Ragnhild Halvorsrud; Stephen C. Phillips; Mike Surridge (HCI (27), 2021)

Cybersecurity for SMEs: Introducing the Human Element into Socio-technical Cybersecurity Risk Assessment. - Costas Boletsis; Ragnhild Halvorsrud; John Brian Pickering; Stephen C. Phillips; Mike Surridge (VISIGRAPP (3: IVAPP), 2021)

Designing a Modeling Language for Customer Journeys: Lessons Learned from User Involvement. - Ragnhild Halvorsrud; Costas Boletsis; Enrique Garcia-Ceja (MoDELS, 2021)

Cybersecurity Awareness and Capacities of SMEs. - Gencer Erdogan; Ragnhild Halvorsrud; Costas Boletsis; Simeon Tverdal; John Brian Pickering (ICISSP, 2023)

Evaluation of a Tool to Increase Cybersecurity Awareness Among Non-experts (SME Employees). - Kaiying Luan; Ragnhild Halvorsrud; Costas Boletsis (ICISSP, 2023)

The HORM Diagramming Tool: A Domain-Specific Modelling Tool for SME Cybersecurity Awareness. - Costas Boletsis; Sefat Noor Orni; Ragnhild Halvorsrud (VISIGRAPP (3: IVAPP), 2023)

Involving users in the development of a modeling language for customer journeys. - Ragnhild Halvorsrud; Odnan Ref Sanchez; Costas Boletsis; Marita Skjuve (Softw. Syst. Model., 2023)

The Quest for the Comprehensive Customer Journey - A Case Study from a C2C Marketplace. - Felix Mannhardt; Ragnhild Halvorsrud; Otas Meironas; Lasse Brurok (BPM (Blockchain and RPA Forum), 2024)

Customer journeys and process mining - challenges and opportunities. - Ragnhild Halvorsrud; Felix Mannhardt; Ophelia Prillard; Costas Boletsis (IESS, 2024)

How Do Cancer Patients Keep Track of Their Patient Journeys? - Anna Grøndahl Larsen; Ragnhild Halvorsrud; Ingrid Konstanse Ledel Solem; Line Melby (MIE, 2024)

Visual Modeling of Multiple Sclerosis Patient Pathways: The Healthcare Workers' Perspectives. - Binyam Bogale; Ingrid Konstanse Ledel Solem; Elisabeth Gulowsen Celius; Ragnhild Halvorsrud (NCDHWS (1), 2024)

Dual-Perspective Modeling of Patient Pathways: A Case Study on Kidney Cancer. - Anna Grøndahl Larsen; Ragnhild Halvorsrud; Rolf Eigil Berg; Märt Vesinurm (NCDHWS (2), 2024)