Efficient Incident Summarization in ITOps: Leveraging Entity-Based Grouping. - Suranjana Samanta; Oishik Chatterjee; Hiten Gupta; Prateeti Mohapatra; Arthur De Magalhaes; Ameet Rahane; Marc Palaci-Olgun; Ragu Kattinakere (SSE, 2024)

Causal AI-based Root Cause Identification: Research to Practice at Scale. - Saurabh Jha; Ameet Rahane; Laura Shwartz; Marc Palaci-Olgun; Frank Bagehorn; Jesus Rios; Dan Stingaciu; Ragu Kattinakere; Debasish Banerjee (CoRR, 2025)