Monitoring Quality of Service across Organizational Boundaries. - Rainer Hauck; Helmut Reiser (USM, 2000)

Service Oriented Application Management - Do Current Techniques Meet the Requirements? - Rainer Hauck; Igor Radisic (DAIS, 2001)

Architecture for an Automated Management Instrumentation of Component Based Applications. - Rainer Hauck (DSOM, 2001)

Towards generic Service Management Concepts - A Service Model Based Approach. - Markus Garschhammer; Rainer Hauck; Heinz-Gerd Hegering; Bernhard Kempter; Igor Radisic; Harald Rölle; Holger Schmidt 003; Michael Langer; Michael Nerb (Integrated Network Management, 2001)

The MNM service model - Refined views on generic service management. - Markus Garschhammer; Rainer Hauck; Bernhard Kempter; Igor Radisic; Harald Rölle; Holger Schmidt 003 (J. Commun. Networks, 2001)

Architektur für die Automation der Managementinstrumentierung bausteinbasierter Anwendungen. - Rainer Hauck (Utz, 2001)

A case-driven methodology for applying the MNM service model. - Markus Garschhammer; Rainer Hauck; Heinz-Gerd Hegering; Bernhard Kempter; Igor Radisic; Harald Rölle; Holger Schmidt 003 (NOMS, 2002)