How to Get an Information Quality Program Started: The Ingenix Approach. - Beverly K. Kahn; Raïssa Katz-Haas; Diane M. Strong (IQ, 2000)

Organizational Realism Meets Information Quality Idealism: The Challenges of Keeping an Information Quality Initiative Going. - Beverly K. Kahn; Raïssa Katz-Haas; Diane M. Strong (IQ, 2001)

Understanding Hidden Interdependencies between Information and Organizational Processes in Practice. - Raïssa Katz-Haas; Yang W. Lee (ICIQ, 2002)