Evaluating User Experience in Conversational Recommender Systems: A Systematic Review Across Classical and LLM-Powered Approaches. - Raj Mahmud; Yufeng Wu; Abdullah Bin Sawad; Shlomo Berkovsky; Mukesh Prasad; Ahmet Baki Kocaballi (CoRR, 2025)

Understanding User Preferences for Interaction Styles in Conversational Recommender Systems: The Predictive Role of System Qualities, User Experience, and Traits. - Raj Mahmud; Shlomo Berkovsky; Mukesh Prasad; Ahmet Baki Kocaballi (CoRR, 2025)