Reconstructing the giant: On the importance of rigour in documenting the literature search process. - Jan vom Brocke; Alexander Simons; Björn Niehaves; Kai Riemer; Ralf Plattfaut; Anne Cleven (ECIS, 2009)

Stakeholder Involvement in Business Process Management Agenda-Setting and Implementation. - Jörg Becker 001; Björn Niehaves; Ralf Plattfaut (AMCIS, 2010)

The Age-Divide in Private Internet Usage: A Quantitative Study of Technology Acceptance. - Björn Niehaves; Ralf Plattfaut (AMCIS, 2010)

Does Your Business Process Management (Still) Fit the Market? - A Dynamic Capability Perspective on BPM Strategy Development. - Björn Niehaves; Ralf Plattfaut; Jörg Becker 001 (AMCIS, 2010)

Aging and the information society: a comparative study of Austria and Switzerland. - Björn Niehaves; Ralf Plattfaut; Peter H. Vages (DG.O, 2010)

Collaborative Business Process Management: Exploring Themes, Achievements, and Perspectives. - Björn Niehaves; Ralf Plattfaut (ECIS, 2010)

What Is the Issue with Internet Acceptance among Elderly Citizens? Theory Development and Policy Recommendations for Inclusive E-Government. - Björn Niehaves; Ralf Plattfaut (EGOV, 2010)

From Bureaucratic to Quasi-market Environments: On the Co-evolution of Public Sector Business Process Management. - Björn Niehaves; Ralf Plattfaut (EGOV, 2010)

Analysis of e-inclusion projects in Russia, Austria and Switzerland. - Björn Niehaves; Ralf Plattfaut; Elena Gorbacheva; Peter H. Vages (Interact. Technol. Smart Educ., 2010)

Business Process Governance: Theorizing and Empirical Application. - Björn Niehaves; Ralf Plattfaut; Max Budde; Jörg Becker 001 (AMCIS, 2011)

Acceptance and use of internet banking: a digital divide perspective. - Elena Gorbacheva; Björn Niehaves; Ralf Plattfaut; Jörg Becker 001 (ECIS, 2011)

Development of BPM capabilities - is maturity the right path? - Ralf Plattfaut; Björn Niehaves; Jens Pöppelbuß; Jörg Becker 001 (ECIS, 2011)

Market, Network, Hierarchy: Emerging Mechanisms of Governance in Business Process Management. - Björn Niehaves; Ralf Plattfaut (EGOV, 2011)

Service Innovation Capability: Proposing a New Framework. - Jens Pöppelbuß; Ralf Plattfaut; Kevin Ortbach; Andrea Malsbender; Matthias Voigt; Björn Niehaves; Jörg Becker 001 (FedCSIS, 2011)

Understanding Dynamic IS Capabilities for Effective Process Change: A Theoretical Framework and an Empirical Application. - Björn Niehaves; Ralf Plattfaut; Suprateek Sarker (ICIS, 2011)

How To Increase Service Productivity: A BPM Perspective. - Andrea Malsbender; Jens Pöppelbuß; Ralf Plattfaut; Björn Niehaves; Jörg Becker 001 (PACIS, 2011)

The MATH of Internet Adoption: Comparing Different Age-Groups. - Björn Niehaves; Ralf Plattfaut (Wirtschaftsinformatik, 2011)

Collaborative business process management: status quo and quo vadis. - Björn Niehaves; Ralf Plattfaut (Bus. Process. Manag. J., 2011)

The Digital Divide vs. The E-Government Divide: do Socio-Demographic Variables (Still) Impact E-Government Use among Onliners? - Björn Niehaves; Elena Gorbacheva; Ralf Plattfaut (ECIS, 2012)

Social Aspects in Technology Acceptance: Theory Integration and Development. - Björn Niehaves; Elena Gorbacheva; Ralf Plattfaut (HICSS, 2012)

A Dynamic Capability-Based Framework for Business Process Management: Theorizing and Empirical Application. - Kevin Ortbach; Ralf Plattfaut; Jens Pöppelbuß; Björn Niehaves (HICSS, 2012)

Capabilities For Service Innovation: A Qualitative Case Study In The Consulting Industry. - Ralf Plattfaut; Björn Niehaves; Jörg Becker 001 (PACIS, 2012)

Business process governance: a comparative study of Germany and Japan. - Björn Niehaves; Ralf Plattfaut; Jörg Becker 001 (Bus. Process. Manag. J., 2012)

Business Modeling Needs Process-Orientation - Framework Development and Testing. - Matthias Voigt; Markus Fordey; Andrea Malsbender; Kevin Ortbach; Ralf Plattfaut; Björn Niehaves (ACIS, 2013)

Developing Creative Business Models - The OctoProz Tool. - Matthias Voigt; Kevin Ortbach; Ralf Plattfaut; Björn Niehaves (DESRIST, 2013)

IT And Collaboration In Service Innovation: A Dynamic Capability Perspective. - Ralf Plattfaut; Björn Niehaves; Matthias Voigt; Andrea Malsbender; Kevin Ortbach; Jens Pöppelbuß (ECIS, 2013)

Reach and Range of Business Process Management - Findings in the Telecommunication and Chemical Industry. - Jörg Becker 001; Kevin Ortbach; Ralf Plattfaut; Björn Niehaves (HICSS, 2013)

Unravelling (E-)Government Channel Selection: A Quantitative Analysis of Individual Customer Preferences in Germany and Australia. - Ralf Plattfaut; Thomas Kohlborn; Sara Hofmann; Daniel Beverungen; Björn Niehaves; Michael Räckers; Jörg Becker 001 (HICSS, 2013)

IT Support for Business Process Innovation - Architectural Choices and Design Challenges. - Matthias Voigt; Kevin Ortbach; Ralf Plattfaut; Björn Niehaves (HICSS, 2013)

Selective crowdsourcing for open process innovation in the public sector: are expert citizens really willing to participate? - Claudius E. Seidel; Basanta E. P. Thapa; Ralf Plattfaut; Björn Niehaves (ICEGOV, 2013)

Evaluating Business Modeling Tools from a Creativity Support System Perspective - Results from a Focus Group in the Software Development Industry. - Matthias Voigt; Ralf Plattfaut; Kevin Ortbach; Andrea Malsbender; Björn Niehaves; Jörg Becker 001 (PACIS, 2013)

Business process management capabilities in local governments: A multi-method study. - Björn Niehaves; Ralf Plattfaut; Jörg Becker 001 (Gov. Inf. Q., 2013)

Which Boundary Objects Are Applicable to Service Innovation? A Dynamic Capability Perspective. - Andrea Malsbender; Ralf Plattfaut; Björn Niehaves; Jörg Becker 001 (HICSS, 2014)

BPM capability development - a matter of contingencies. - Björn Niehaves; Jens Poeppelbuss; Ralf Plattfaut; Jörg Becker 001 (Bus. Process. Manag. J., 2014)

Internet adoption by the elderly: employing IS technology acceptance theories for understanding the age-related digital divide Open. - Björn Niehaves; Ralf Plattfaut (Eur. J. Inf. Syst., 2014)

Standing on the Shoulders of Giants: Challenges and Recommendations of Literature Search in Information Systems Research. - Jan vom Brocke; Alexander Simons; Kai Riemer; Björn Niehaves; Ralf Plattfaut; Anne Cleven (Commun. Assoc. Inf. Syst., 2015)

How Do We Progress? An Exploration of Alternate Explanations for BPM Capability Development. - Jens Poeppelbuss; Ralf Plattfaut; Björn Niehaves (Commun. Assoc. Inf. Syst., 2015)

Citizen involvement in public sector innovation: Government and citizen perspectives. - Basanta E. P. Thapa; Björn Niehaves; Claudius E. Seidel; Ralf Plattfaut (Inf. Polity, 2015)

Robotic Process Automation - Process Optimization on Steroids? - Ralf Plattfaut (ICIS, 2019)

PEPA: Entwicklung eines Scoring-Modells zur Priorisierung von Prozessen für eine Automatisierung. - Ralf Plattfaut; Julian Koch; Michael Trampler; André Coners (HMD Prax. Wirtsch., 2020)

Towards a Taxonomy of Concepts Describing IT Outside the IT Department. - Sebastian Käss; Marie Godefroid; Vincent Borghoff; Susanne Strahringer; Markus Westner; Ralf Plattfaut (ACIS, 2021)

Capabilities for Digital Process Innovation: Results of an Ongoing Action Research Study. - Ralf Plattfaut; Vincent Borghoff (Business Process Management Workshops, 2021)

Cognitive Biases in IS Research: A Framework Based on a Systematic Literature Review. - Marie Godefroid; Anna Zeuge; Frederike Marie Oschinsky; Ralf Plattfaut; Björn Niehaves (PACIS, 2021)

BPM Capability Configuration in Times of Crises: How to Adapt Processes when the Virus strikes? - Vincent Borghoff; Ralf Plattfaut (Wirtschaftsinformatik, 2021)

IT outside of the IT Department: Reviewing Lightweight IT in Times of Shadow IT and IT Consumerization. - Marie Godefroid; Ralf Plattfaut; Björn Niehaves (Wirtschaftsinformatik, 2021)

Developing Digitalization Mindset and Capabilities: Preliminary Results of an Action Research Study. - Ralf Plattfaut; Vincent Borghoff (Wirtschaftsinformatik, 2021)

Hochschulübergreifende Digitale Lehr‑/Lernkonzepte zum Geschäftsprozessmanagement - Herausforderungen und Lessons Learned. - Ralf Plattfaut; Armin Stein; Katrin Bergener (HMD Prax. Wirtsch., 2021)

Die Entwicklungsbeschleunigung von Robotic Process Automation Lösungen - Fallstudie einer deutschen Gesundheitsbehörde. - Carolin Vollenberg; Julian Koch; Michael Trampler; Friederike-Maria Bade; André Coners; Ralf Plattfaut (HMD Prax. Wirtsch., 2021)

Looking for Talent in Times of Crisis - The Impact of the Covid-19 Pandemic on Public Sector Job Openings. - Julian Koch; Ralf Plattfaut; Ingo Kregel (Int. J. Inf. Manag. Data Insights, 2021)

Beyond the Hype: Robotic Process Automation's Public Perception Over Time. - Ingo Kregel; Julian Koch; Ralf Plattfaut (J. Organ. Comput. Electron. Commer., 2021)

Open Innovation via Open Source: Collaboration of Companies to Infuse Automobiles with Digital Technologies. - Vinod Kumar Ahuja; Nikolai Kazantsev; Ralf Plattfaut (AMCIS, 2022)

Steering the Robots: An Investigation of IT Governance Models for Lightweight IT and Robotic Process Automation. - Vincent Borghoff; Ralf Plattfaut (BPM (Blockchain and RPA Forum), 2022)

Why Companies Use RPA: A Critical Reflection of Goals. - Peter A. François; Vincent Borghoff; Ralf Plattfaut; Christian Janiesch (BPM, 2022)

The Fear of Losing Control - What Prevents the Automation of Business Processes in Sensitive Areas. - Julian Koch; Carolin Vollenberg; Ralf Plattfaut; André Coners (HICSS, 2022)

Is Centralization Good IT Governance or Postcolonial: Insights from NGOs. - Marie Godefroid; Vincent Borghoff; Ralf Plattfaut; Björn Niehaves (ICIS, 2022)

The Power of Positivity: Framing IS adoption messages just right. - Marie Godefroid; Ralf Plattfaut (ICIS, 2022)

Exploring Audience's Attitudes Towards Machine Learning-based Automation in Comment Moderation. - Kilian Müller; Holger Koelmann; Marco Niemann; Ralf Plattfaut; Jörg Becker 001 (Wirtschaftsinformatik, 2022)

Exogenous Shocks and Business Process Management. - Maximilian Röglinger; Ralf Plattfaut; Vincent Borghoff; Georgi Kerpedzhiev; Jörg Becker 001; Daniel Beverungen; Jan vom Brocke; Amy Van Looy; Adela del-Río-Ortega; Stefanie Rinderle-Ma; Michael Rosemann; Flávia Maria Santoro; et al. (Bus. Inf. Syst. Eng., 2022)

The Critical Success Factors for Robotic Process Automation. - Ralf Plattfaut; Vincent Borghoff; Marie Godefroid; Julian Koch; Michael Trampler; André Coners (Comput. Ind., 2022)

Omni-Kanal-Transformation im Krankenhaus - eine Fallstudie. - Carolin Vollenberg; Felix Hoffmann; André Coners; Ralf Plattfaut (HMD Prax. Wirtsch., 2022)

Watch who you trust! A structured literature review to build a typology of e-government risks. - Bettina Distel; Holger Koelmann; Ralf Plattfaut; Jörg Becker 001 (Inf. Syst. E Bus. Manag., 2022)

Robotic Process Automation: A Literature-Based Research Agenda. - Ralf Plattfaut; Vincent Borghoff (J. Inf. Syst., 2022)

Increasing RPA Adoption: An Experiment on Countermeasures for Status Quo Bias. - Marie Godefroid; Ralf Plattfaut; Björn Niehaves (BPM, 2023)

The Reuse of Business Process Automation Artefacts. - Peter A. François; Ralf Plattfaut (GI-Jahrestagung, 2023)

How do Organizations react to Unintended Affordances? An Ethnography in Healthcare. - Carolin Vollenberg; Ralf Plattfaut; André Coners (ICIS, 2023)

Systematically embedding automation reuse in business process management projects. - Peter A. François; Marlon Kampmann; Ralf Plattfaut; André Coners (PVM, 2023)

How business process management culture supports digital innovation: a quantitative assessment. - Bettina Distel; Ralf Plattfaut; Ingo Kregel (Bus. Process. Manag. J., 2023)

How to Successfully Navigate Crisis-Driven Digital Transformations. - Ralf Plattfaut; Vincent Borghoff (MIS Q. Executive, 2023)

Human Friendly Automation: A Literature Review on the Role of the Human Factor in AI-Driven Business Process Automation. - Manfred Baer; Ralf Plattfaut (BPM (Forum), 2024)

Designing the Organizational Reuse Environment - Enabling Citizen Developers to Reuse Process Automation Artifacts. - Peter A. François; Ralf Plattfaut (BPM (Blockchain and RPA Forum), 2024)

Reconciling Agile Transformation Paradoxes: Process Polarities in Agile Development Methodologies and Internal Audit Practices. - Antonia Wurzer; Ralf Plattfaut (ICIS, 2024)

Building BPM Capabilities to Foster Process Automation Initiatives Through Inter-Organizational Training. - Marlon Kampmann; Peter A. François; Ralf Plattfaut; André Coners (PVM, 2024)

Interdisciplinary Directions for Researching the Effects of Robotic Process Automation and Large Language Models on Business Processes. - Jennifer Haase; Waldemar Kremser; Henrik Leopold; Jan Mendling; Linda Onnasch; Ralf Plattfaut (Commun. Assoc. Inf. Syst., 2024)

Teleworking antecedents: an exploration into availability bias as an impediment. - Marie Godefroid; Vincent Borghoff; Ralf Plattfaut; Björn Niehaves (Inf. Syst. E Bus. Manag., 2024)

User-driven technology in NGOs - A computationally intensive theory approach. - Marie-E. Zubler; Julian Koch; Ralf Plattfaut (Int. J. Inf. Manag. Data Insights, 2025)

Decolonizing IT governance in international non-governmental organisations: An Ubuntu approach. - Marie-E. Zubler; Ralf Plattfaut; Björn Niehaves (Inf. Syst. J., 2025)

Structural power imbalances in global organisations: analysing IT governance from a postcolonial perspective. - Marie-E. Godefroid; Vincent Borghoff; Ralf Plattfaut; Björn Niehaves (Eur. J. Inf. Syst., 2025)