A Model based on 2-tuple Linguistic Model and CRITIC Method for Hotel Classification. - Ziwei Shu; Ramón Alberto Carrasco González; Javier Portela García-Miguel; Manuel A. Sánchez-Montañés (DATA, 2022)

Clustering using ordered weighted averaging operator and 2-tuple linguistic model for hotel segmentation: The case of TripAdvisor. - Ziwei Shu; Ramón Alberto Carrasco González; Javier Portela García-Miguel; Manuel A. Sánchez-Montañés (Expert Syst. Appl., 2023)

Fuzzy Logic and Decision Making Applied to Customer Service Optimization. - Gabriel Marín Díaz; Ramón Alberto Carrasco González (Axioms, 2023)

A Model Integrating the 2-Tuple Linguistic Model and the CRITIC-AHP Method for Hotel Classification. - Ziwei Shu; Ramón Alberto Carrasco González; Javier Portela García-Miguel; Manuel A. Sánchez-Montañés (SN Comput. Sci., 2024)