Usability of Chatbots: A Systematic Mapping Study. - Ranci Ren; John W. Castro; Silvia Teresita Acuña; Juan de Lara (SEKE, 2019)

Evaluation Techniques for Chatbot Usability: A Systematic Mapping Study. - Ranci Ren; John W. Castro; Silvia Teresita Acuña; Juan de Lara (Int. J. Softw. Eng. Knowl. Eng., 2019)

Collaborative Modelling: Chatbots or On-Line Tools? An Experimental Study. - Ranci Ren; John W. Castro; Adrián Santos; Sara Pérez-Soler; Silvia Teresita Acuña; Juan de Lara (EASE, 2020)

A family of experiments for evaluating the usability of a collaborative modelling chatbot. - Ranci Ren; John W. Castro; Silvia Teresita Acuña (SEKE, 2021)

Evaluation of Chatbots Usability Experimentation (S). - Ranci Ren; John W. Castro; Silvia Teresita Acuña (SEKE, 2021)

Using the SOCIO Chatbot for UML Modelling: A Family of Experiments. - Ranci Ren; John W. Castro; Adrián Santos; Oscar Dieste; Silvia Teresita Acuña (IEEE DataPort, 2021)

Using the SOCIO Chatbot for UML Modeling: A Second Family of Experiments on Usability in Academic Settings. - Ranci Ren; Sara Pérez-Soler; John W. Castro; Oscar Dieste; Silvia Teresita Acuña (IEEE Access, 2022)

Experimentation for Chatbot Usability Evaluation: A Secondary Study. - Ranci Ren; Mireya Zapata; John W. Castro; Oscar Dieste; Silvia Teresita Acuña (IEEE Access, 2022)

Using the SOCIO Chatbot for UML Modelling: A Family of Experiments. - Ranci Ren; John W. Castro; Adrián Santos; Silvia Teresita Acuña (IEEE DataPort, 2022)

Using the SOCIO Chatbot for UML Modeling: A Second Family of Experiments on Usability in Academic Settings. - Ranci Ren; Sara Pérez-Soler; John W. Castro; Oscar Dieste; Silvia Teresita Acuña (IEEE DataPort, 2022)

Using the SOCIO Chatbot for UML Modelling: A Family of Experiments. - Ranci Ren; John W. Castro; Adrián Santos; Oscar Dieste; Silvia Teresita Acuña (IEEE Trans. Software Eng., 2023)

Perceived usability of collaborative modeling tools. - Ranci Ren; John W. Castro; Santiago R. Acuña; Oscar Dieste; Silvia Teresita Acuña (J. Syst. Softw., 2023)