Cloud User Roles: Establishing Standards for Describing Core Tasks of Cloud Creators, Providers, and Consumers. - Birgit Schmidt-Wesche; Terry Bleizeffer; Jeff Calcaterra; Deepa Nair; Randy Rendahl; Peter Sohn (IEEE CLOUD, 2011)

Evolution of the IBM Cloud: Enabling an enterprise cloud services ecosystem. - Andrzej Kochut; Yu Deng 004; Michael R. Head; Jonathan P. Munson; Anca Sailer; Hidayatullah Shaikh; Chunqiang Tang; Alexander Amies; Murray Beaton; David Geiss; David Herman; Holger Macho; et al. (IBM J. Res. Dev., 2011)