What Do You Need Today? - An Empirical Systematization of Application Areas for Chatbots at Digital Workplaces. - Raphael Meyer von Wolff; Kristin Masuch; Sebastian Hobert; Matthias Schumann (AMCIS, 2019)

Chatbots for the Information Acquisition at Universities - A Student's View on the Application Area. - Raphael Meyer von Wolff; Jonas Nörtemann; Sebastian Hobert; Matthias Schumann (CONVERSATIONS, 2019)

How May I Help You? - State of the Art and Open Research Questions for Chatbots at the Digital Workplace. - Raphael Meyer von Wolff; Sebastian Hobert; Matthias Schumann (HICSS, 2019)

Say Hello to Your New Automated Tutor - A Structured Literature Review on Pedagogical Conversational Agents. - Sebastian Hobert; Raphael Meyer von Wolff (Wirtschaftsinformatik, 2019)

The Students' View on IT-Support Chatbots at Universities - A Case-based Pilot Study. - Raphael Meyer von Wolff; Tammo Heuzeroth; Sebastian Hobert; Matthias Schumann (AMCIS, 2020)

Einsatz von Chatbots am digitalen Büroarbeitsplatz - Eine praxisorientierte Betrachtung von Einsatzbereichen, Wirkungen und Handlungsempfehlungen. - Raphael Meyer von Wolff; Sebastian Hobert; Matthias Schumann (HMD Prax. Wirtsch., 2020)

Chatbots at Digital Workplaces - A Grounded-Theory Approach for Surveying Application Areas and Objectives. - Raphael Meyer von Wolff; Sebastian Hobert; Kristin Masuch; Matthias Schumann (Pac. Asia J. Assoc. Inf. Syst., 2020)

Hey Spot, Can You Help Me with my Business Travel Organization? - Design of a Process-based Chatbot Artifact. - Raphael Meyer von Wolff; Mona Briesemeister; Lennart Gobrecht; Fynn Marlo Horndasch; Denise Kupfer; Sebastian Hobert (AMCIS, 2021)

Sorry, I Can't Understand You! - Influencing Factors and Challenges of Chatbots at Digital Workplaces. - Raphael Meyer von Wolff; Sebastian Hobert; Matthias Schumann (Wirtschaftsinformatik, 2021)

Future directions for chatbot research: an interdisciplinary research agenda. - Asbjørn Følstad; Theo B. Araujo; Effie Lai-Chong Law; Petter Bae Brandtzaeg; Symeon Papadopoulos; Lea Reis; Marcos Báez; Guy Laban; Patrick McAllister; Carolin Ischen; Rebecca Wald; Fabio Catania; et al. (Computing, 2021)

Chatbot Introduction and Operation in Enterprises - A Design Science Research-based Structured Procedure Model for Chatbot Projects. - Raphael Meyer von Wolff; Sebastian Hobert; Matthias Schumann (HICSS, 2022)

Designing Process-based Chatbots in Enterprises: The Case of Business Travel Organization Considering the Users' Perspective and Business Value. - Raphael Meyer von Wolff; Sebastian Hobert; Matthias Schumann (AIS Trans. Hum. Comput. Interact., 2022)