Comparative Analysis of ICT in Public-private Systems: The OHIM Case in the European Union and the Internal Revenue System in Chile. - Felisa M. Córdova; Claudia A. Durán; Raquel Galindo (ITQM, 2014)

Information and Communication Technology as a Key Strategy for Efficient Supply Chain Management in Manufacturing SMEs. - Monica Colin; Raquel Galindo; Octavio Hernández (ITQM, 2015)

The Chilean Medium-sized Port Companies in Knowledge Management: Diagnosis, Challenges and Trends. - Felisa M. Córdova; Claudia A. Durán; Raquel Galindo (ITQM, 2015)

Knowledge Management of Intangible Actives in Service Companies. - Felisa M. Córdova; Claudia A. Durán; Mauricio Pincheira; Fredi Edgardo Palominos; Raquel Galindo (ITQM, 2019)