Weakly supervised hierarchical multi-task classification of customer questions. - Jitenkumar Rana; Promod Yenigalla; Chetan Aggarwal; Sandeep Sricharan Mukku; Manan Soni; Rashmi Patange (ACL (industry), 2023)

InsightNet : Structured Insight Mining from Customer Feedback. - Sandeep Sricharan Mukku; Manan Soni; Chetan Aggarwal; Jitenkumar Rana; Promod Yenigalla; Rashmi Patange; Shyam Mohan (EMNLP (Industry Track), 2023)