Reduction of the Administrative Burden: An e-Government Perspective. - Rex Arendsen; Tom M. van Engers (EGOV, 2004)

An Empirical Study on Business-to- Government Data Exchange Strategies to Reduce the Administrative Costs for Businesses. - Rex Arendsen; Tom M. van Engers; Robbin te Velde (I3E, 2006)

Adoption of High Impact Governmental eServices: Seduce or Enforce?. - Rex Arendsen; Tom M. van Engers; Wim Schurink (EGOV, 2008)

On the Origin of Intermediary E-Government Services. - Rex Arendsen; Marc J. ter Hedde (EGOV, 2009)

The State of Client-Centered Public Service Delivery in the Netherlands. - Jurjen Jansen; Sjoerd de Vries; Thea van der Geest; Rex Arendsen; Jan van Dijk (EGOV, 2009)

Exploring the Future of Public-Private eGovernment Service Delivery. - Rex Arendsen; Marc J. ter Hedde; Hanneke Hermsen (EGOV, 2011)

Government as a Launching Customer for eInvoicing. - Rex Arendsen; Lidwien van de Wijngaert (EGOV, 2011)

Channel Choice in the G2B Context: Towards a Research Agenda. - Yvon van den Boer; Willem Pieterson; Rex Arendsen (I3E, 2011)

On the Interaction of Source and Channel Choice in the Government-to-Business Context. - Yvon van den Boer; Lidwien van de Wijngaert; Willem Pieterson; Rex Arendsen (EGOV, 2012)

Source and Channel Choices in Business-to-Government Service Interactions: A Vignette Study. - Yvon van den Boer; Willem Pieterson; Rex Arendsen; Manon De Groot (EGOV, 2014)

Does e-government reduce the administrative burden of businesses? An assessment of business-to-government systems usage in the Netherlands. - Rex Arendsen; Oscar Peters; Marc J. ter Hedde; Jan van Dijk (Gov. Inf. Q., 2014)

In search of information: Investigating source and channel choices in business-to-government service interactions. - Yvon van den Boer; Rex Arendsen; Willem Pieterson (Gov. Inf. Q., 2016)

Towards Participatory E-Government?: Learning from E-Government Project Evaluations. - Wouter Bronsgeest; Rex Arendsen; Jan van Dijk (ePart, 2017)

Towards a model of source and channel choices in business-to-government service interactions: A structural equation modeling approach. - Yvon van den Boer; Willem Pieterson; Rex Arendsen; Jan van Dijk (Gov. Inf. Q., 2017)