A network management system solution for diverse and converged voice and data networks. - Yudhveer S. Bagga; Arati Chaudhury; Charleen E. Hird; Ted C. Lee; William W. Pretyka; Danilo L. Puseljic; Reza Shafie-Khorasani; Thomas P. Tignor; Rulei Ting (Bell Labs Tech. J., 1999)

End-to-end service availability support: Theory and application. - Abhaya Asthana; Robert S. Blake; Richard D. Jordan; Reza Shafie-Khorasani; Daryl J. Steen (Bell Labs Tech. J., 2010)