Healthcare quality: applying a SERVUSE model. - Payam Mahmoudian; Hossein Ebrahimipour; Hassan Doosti; Reza Vafaee Najar; Hajar Haghighi; Elaheh Hooshmand; Seyede Elahe Hosseini (Int. J. Adv. Oper. Manag., 2024)